Central Reservations Agent

Central Reservations Agent

An exciting opportunity has arisen for an experienced full time Central Reservations Agent to join the current successful team at Nelson Hotels & Inns, based in The Grosvenor Pulford Hotel & Spa.
Nelson Hotels & Inns operates a busy central reservations team responsible for taking rooms and restaurant bookings and maximising revenues. Please note, this role requires regular evening and weekend work.
  • Competitive hourly rate
  • 30% Staff discount on food across all 4 Nelson Hotels & Inns sites
  • Excellent work/life balance – a flexible rota to suit you
  • Preferential discount on hotel stays across the Nelson Hotel & Inns group
  • Uniform provided & free onsite parking
  • Nationally recognised qualifications & development opportunities
  • Company pension scheme
  • And so much more!

This position is based at the stunning Grosvenor Pulford Hotel and Spa situated on the edge of Chester. The hotel has 73 beautiful rooms, an AA rosette restaurant, a gastro bar, conference and banqueting facilities and stunning spa and leisure facilities.

To be successful in this role the ideal candidate will have the following traits:

  • Relevant and proven hotel experience of booking reservations.
  • Be able to work on your own initiative ,yet also work alongside a team.
  • Ability to prioritise effectively.
  • Have experience in working with third party websites.
  • Excellent organisational skills with attention to accuracy.
  • Experience in property management systems and restaurant diary management systems would be preferred, full training will be provided
  • Must have excellent communication skills; both verbal and written.
  • Candidate must be computer literate.

Does this sound like the role for you?
Apply now!

Job Types: Full-time, Permanent
Salary: From £10.50 per hour
• Additional leave
• Discounted or free food
• Employee discount
• Flexitime
• On-site parking
• Wellness programme

8 hour shift

Work authorisation:
United Kingdom (required)

Work Location: In person