Are you an energetic & customer focused General Manager looking for a new challenge?

Do you have a passion for fresh food, and place the customer at the very heart of everything you and your team do?

Do you lead by example and strive to deliver the highest levels of service and standards through your teams?

If you answered yes to these, we want to hear from you.

Opened in March 2023, The Manor in Greasby offers new life to the 17th century building and combines local heritage with contemporary hospitality while providing quality dining and sought-after events space to residents of the Wirral and beyond.

Nelson Hotels & Inns is the award winning group behind popular venues such as The Pheasant Inn at Burwardsley, The Fishpool Inn at Delamere, The Bear’s Paw in Warmingham and the Grosvenor Pulford Hotel & Spa at Pulford just outside Chester.

SALARY & BENEFITS

Join a team where you will work hard but have fun along the way. You will enjoy a variety of benefits being part of our team which include:

• Competitive salary up to £50k including TRONC* (that’s your tips)
• 30% staff discount on food across all 5 Nelson Hotels & Inns sites
• Excellent work/life balance – a flexible rota to suit you
• Nationally recognised qualifications & professional development
• Employee assistance programme (practical, emotional and financial support services) through the Licensed Trade Charity
• Uniform provided, free onsite parking & free meals on shift!

Reporting directly to the Company Directors, as General Manager you will be responsible for running all aspects of the business on the day to day basis. These include the bar, restaurant, kitchen and banqueting.

You will have the managerial capacity to recruit, lead, train and develop staff to drive the operational excellence.

You will be leading the financial performance of the business and have a good understanding of P&L.

You will ensure the health and safety procedures are carried out correctly at all times and maintain a ‘safety culture’ amongst the team.

You will work within specified gross profit targets for both food and drink and will also work within the labour percentages.

Head office offers a full accounts, HR, payroll, sales and marketing and central reservations team, aiding you to concentrate on the most important aspect of the business, the customers.

RESPONSIBILITIES

• Experience managing a gastropub/restaurant with banqueting facilities within the hospitality sector.
• Strong leadership skills, energetic, hardworking and hands-on manager – someone who leads by example.
• Must be able to work independently and lead a team.
• A great understanding of customer service with a positive ‘can-do’ attitude.
• You will be structured in your approach, be adaptable to change, you will thrive in a fast-paced environment and be extremely well organised.
• Good Knowledge of H&S compliance and Licensing Laws.
• Personal License holder

If you have experience as a general manager or restaurant manager within a gastropub, restaurant, bar, hotel or elsewhere in the hospitality sector then make your next career move with Nelson Hotels & Inns and apply now!

*100% of tips go to our teams. Actual tips by site will vary. Tips are left solely at our guests’ discretion and are not considered as wages by the company, nor are they guaranteed in any way.